Refund policy

Return Faulty Products

If a product arrives faulty, and we are notified within 30 days of your order, then we will request that you return the affected product(s) back for a replacement.

Return Unwanted Products

Under UK law, products can be returned for a full refund within 30 days of your order as long the products have not been used or damaged. Please note, you will be responsible for any costs of returning the item in this case.

  • Free delivery

    Free second class delivery across our entire range. Please allow between 3 - 5 working days for delivery.

  • Made in Yorkshire

    All our products are made in the historic city of York in beautiful North Yorkshire!

  • Over 10,000 sold

    Over the last 7 years we've sold over 10,000 products through our website, Etsy, Amazon and eBay shops.